Dialogue Volume 10 Issue 2 2014 | Page 7

FROM THE REGISTRAR’S DESK A thoughtful, deliberate approach T he trust of the public is our most valuable asset. As an organization mandated with protecting the public interest, we must continue to demonstrate our value to the public, and indeed to all of our stakeholders. With technology, both creating the expectation and producing the tools for greater transparency, we are provided now with the opportunity to demonstrate that we are working effectively at carrying out our public interest mandate and that health-care practitioners are competent and that the public is safe. After all, transparency permits evaluation, and as such, it allows stakeholders to determine an organization’s value. Rocco Gerace, MD Registrar We have already decided that there is a strong rationale, at this time, to keep some categories of information confidential. Scrutiny is never easy, but this organization has only fared well in those instances in which we have opened our processes to the public. For more than 100 years, for example, we held closed disciplinary hearings. When the decision was made in 1991 to hold the disciplinary hearings in a public forum, there was much trepidation. Air our dirty laundry? Too revealing, too unseemly, said some worried members of the profession. Looking back now, it seems inconceivable that such a process was ever held away from the public’s eyes. We have always provided more information than what has been strictly required under legislation. We were among the first colleges to develop a website. We post where physicians have hospital privileges and the languages they speak fluently. We have open Council meetings and more recently post our Council materials – ahead of the meetings – on our website. And, of course, we have opened up the consultation process so that all comments can be viewed. These are all changes that both the public and the profession have come to appreciate. Now, we have begun a conversation to explore further how we can make our decisions and processes more transparent. We are joined in this conversation with five other health-care regulators in Ontario who also see the need to make more information available to the public – both about their members, and about the effectiveness of self-regulation. We are taking a principled, deliberate, thoughtful approach, recognizing that while transparency has its advantages, it also comes with risks. We deal with highly sensitive information, such as complaints and medical information. And we have al ɕ