welcome...
Welcome to our third beautifulbritain report, showcasing real
insights from you – the talented professionals working inside the UK’s
hair and beauty industry.
Firstly I’d like to say a big ‘thank you’ to the 2,222 people who took
part in this year’s survey. With your help we’ve been able to build a
comprehensive view of our industry as it is today and identify the
trends of tomorrow.
It’s no secret that it has been a challenging few years for the UK
economy and our high streets, but this report shows that, despite the
pressure, our industry remains dynamic and resilient. In fact, over the
past 12 months you’ve told us that you have had to consistently adapt
your offer for clients, reshape your business models and branch into
new markets to continue to get customers through the door.
This hard work has clearly paid off. As consumer spending finally
starts to increase, tens of thousands of salons plan to take on more
staff in 2014. And as an industry that already employs over 240,000
professionals, this is certainly something to celebrate.
I hope that this report informs and inspires you as you continue to
build your businesses. It’s designed to give you the clearest picture of
our industry - from the activity of your peers to emerging trends - so
you can spot opportunities for success and make decisions to help
your business prosper.
As always, Salon Services is here to support you and we look forward
to working together in the year ahead.
Richard Hull, Managing Director
Salon Services UK & Ireland
Methodology: beautifulbritain findings are
based on an online survey of 2,222 Salon Services
customers in November and December 2013.
According to the most recent
figures from Habia (2011): the
UK hair and beauty industry
has a total turnover of
£6.2bn
245,795
people are
employed in
UK salons
beautifulbritain : a snapshot of the UK’s hair and beauty industry 2014